Stay independent in the home you love.
Coordinated, government-subsidised support that helps older Australians keep living safely and comfortably at home - through the Home Care Package (HCP) and the new Support at Home program.
Personalised support to live well at home.
A Home Care Package gives older Australians coordinated, subsidised support to keep living independently in their own home. Packages are tailored to your assessed needs and your goals - from a little help around the house through to higher-level care - so you only receive the support that's right for you.
From 1 November 2025, Home Care Packages began transitioning to the Australian Government's new Support at Home program. If you already have a package your care continues as usual, and we'll help you understand what the change means for you. Whatever stage you're at, our team manages the details so you can focus on living life your way.
What we provide
Flexible supports funded through your package and matched to your care needs.
Personal care
Help with bathing, dressing, grooming and mobility.
Domestic help
Cleaning, laundry and everyday household tasks.
Meals & nutrition
Meal preparation and support to eat well at home.
Nursing & clinical care
Coordinated nursing and clinical support as needed.
Allied health
Physiotherapy, podiatry and other allied health services.
Transport & social support
Help to get to appointments and stay connected.
Care that scales with your needs.
Packages are assigned across four levels, from basic to high-level care.
Level 1 - Basic
Level 2 - Low
Level 3 - Intermediate
Level 4 - High
Home Care Packages & Support at Home in SA
A Home Care Package brings coordinated, subsidised support into your home so you can keep living independently as you age. Your package is built around an assessment of your needs and goals - from a little help around the house to higher-level care - and we manage the day-to-day so you can simply get on with life.
As the aged care system moves to the new Support at Home program, we'll guide you through what's changing and make sure your support continues smoothly. You stay in control of how, when and by whom your care is delivered.
What to expect
- Support matched to your assessed package level (1 to 4)
- Personal care, domestic help, meals, nursing and allied health
- A consistent team who get to know you and your home
- Clear guidance through the Support at Home transition
Getting started
Home Care Packages are accessed through an aged care assessment via My Aged Care (generally for people aged 65 and over, or 50+ for Aboriginal and Torres Strait Islander people). Once you have a package, you can choose Equity Support Group as your provider - just get in touch and we'll walk you through it.
Home Care Package - FAQs
What is a Home Care Package (HCP)?
A Home Care Package is government-subsidised aged care support that helps older Australians keep living independently at home. It can fund personal care, domestic help, meal preparation, nursing, allied health and social support.
How is a Home Care Package different from the NDIS?
Home Care Packages are part of the aged care system and are generally for people aged 65 and over (50+ for Aboriginal and Torres Strait Islander people), whereas the NDIS supports people under 65 with disability. We support people across both systems.
What are the Home Care Package levels?
Packages range from Level 1 (basic needs) to Level 4 (high needs), with funding increasing at each level. Your level is determined through an aged care assessment (ACAT/My Aged Care).
Can you help with the new Support at Home program?
Yes. As the aged care system transitions to the Support at Home program, we can help you understand how it affects your services and continue delivering the in-home support you rely on.
Related services
Let's talk about your support.
Tell us a little about what you're looking for and we'll be in touch within one business day. No obligation - just a conversation.